We Do Returns & Refund

Our website address is: https://fitnessworld.ae

Thank you for shopping at Flash Fitness World. We are a company, indulge in trading of sport goods and fitness equipement. Please read this Returns & Refund Policy, providing email address in terms of any concern related to this.

If you are not entirely satisfied with your purchase, we're here to help.

1. Our Return Policy

You can initiate a return & refund request within 14 days from the delivery of the product, provided the product is still in its original packing. After examining the condition of the returned product, refund will be done within 7-10 working days.

However, in case of equipment, once the product is shipped and installation is done, we will not accept return of the product. At the time of installation, if in case, any manufacturing defect is detected, the equipment will either be repaired free of cost or replaced as a final measure.

2. Pre-Ordered Items

Returns will not be accepted for pre-ordered items. A refund fee will be applicable for all non-cash payments equivalent to deductions made by the payment gateway.

3. Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Flash Fitness World.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

4. Warranty Information

Standard warranty of 1 Year from the date of purchase is applicable on all equipment. Warranty covers both labour and spare parts.

Warranty is applicable to manufacturing defects only. It does not cover defects caused by wear & tear, misuse, failure to abide by the instructions provided in the product manual.

The warranty shall be waived or deemed invalidated if the equipment is proven to be tempered with any other person/party other than technicians provided by Flash Fitness World.

5. Damaged items

If you received a damaged product, please notify us immediately for assistance.

6. Delivery & Shipping lead Time

The normal delivery lead time for all emirates are 2 – 4 business days. However, it may fluctuate depending on irrepressible factors.

Contact us

If you have any questions about our Returns and Refunds Policy,
please contact us: info@fitnessworld.ae